Terms of Service

These Terms of Service ("Terms") govern your use of Notice Nudge (the "Service"), operated by Mike Redfield ("we," "us," or "our"), based in Colorado, USA. By creating an account, starting a free trial, or starting a paid subscription, you agree to these Terms.

If you have questions, contact us at support@noticenudge.com.

1. What the Service is

Notice Nudge is a subscription for small trade and service contractors. It watches public federal contracting data from SAM.gov's official public API and emails you alerts about new or amended notices that match the filters you set (NAICS or trade codes, states, and small-business set-aside status). Coverage includes early-stage notices such as sources sought, RFIs, and presolicitations, as well as solicitations and amendments. Each alert includes a plain-English summary plus links so you can open the original notice on SAM.gov.

Delivery timing. The daily digest is sent around 6:00 AM Mountain Time (America/Denver). On the Pro plan, additional same-day emails may be sent during the day when new matching notices post, and when tracked notices are amended. Email is the primary delivery channel. Timing is a target, not a guarantee.

We are not affiliated with, endorsed by, or acting for SAM.gov, the U.S. General Services Administration (GSA), or any other government agency. The Service is an independent, privately operated tool that reads publicly available data.

2. Plans and pricing

We currently offer two monthly plans after the free trial:

Prices are in U.S. dollars. Feature limits shown on the live pricing page and at Stripe Checkout at the time you start your trial or subscribe control if they differ from older marketing copy. Limits may change with notice (see Section 11).

3. Free trial

New subscriptions may begin with a 14-day free trial.

• A payment method (card) is required at signup. Billing is handled by Stripe. We do not store your full card number.
• During the trial you have access to the plan you selected (Solo or Pro) at no charge.
• Unless you cancel before the trial ends, your subscription automatically converts to a paid monthly plan and Stripe charges your card the applicable plan price ($39 Solo or $79 Pro) on day 15, then monthly thereafter until you cancel.
• We send a reminder email about three (3) days before the trial ends.
• To avoid being charged, cancel through the Stripe Customer Portal before the trial ends (see Section 5). Cancelling during the trial means you will not be charged for that subscription.

Starting a trial constitutes authorization for Stripe to store your payment method and charge it if the trial converts to a paid subscription under these Terms.

4. Subscription, billing, and auto-renewal

• After the trial (or if you subscribe without a trial), you authorize Stripe to charge your payment method the plan price on a recurring monthly basis until you cancel.
• Your subscription auto-renews at the end of each billing period unless you cancel before renewal.
• You will receive a receipt or invoice email from Stripe (or from us) for each charge.

If a payment fails, we may retry the charge and may pause or cancel your subscription until payment succeeds.

5. Cancellation

You may cancel anytime — during the free trial or after you are paying.

• During the free trial: Cancellation before the trial ends means you will not be charged. Access and alerts end when the trial ends (or sooner if the portal ends access immediately).
• On a paid plan: Cancellation takes effect at the end of your current paid billing period. You keep access until then. After that date, you will not be charged again and alert delivery stops.
• To cancel, use the self-serve link in every email footer and on your account page. It opens the Stripe Customer Portal, where you confirm cancellation. Full steps are in our Cancellation guide.

We do not require a phone call or a reason to cancel.

6. Refunds

Refunds are handled case by case by the owner. There is no automatic or guaranteed refund for unused time in a billing period. Cancelling during the free trial before conversion avoids a charge and is not a refund. If you believe a charge was made in error, email support@noticenudge.com and we will review it. Any approved refund is issued through Stripe to the original payment method.

7. Alerts are informational only — no guarantees

Please read this carefully:

1. Informational only. Alerts and summaries help you notice opportunities. They are not legal advice, contracting advice, bid strategy, or a recommendation to bid or not bid.
2. Verify on SAM.gov. You must open and verify every notice on the official SAM.gov site (or other official source) before relying on it or submitting a bid. Summaries can omit fields, simplify language, or contain errors.
3. Late or missed alerts. Data feeds can lag, filters can miss a notice, email can be delayed or blocked, and systems can fail. We do not guarantee that every matching notice will be delivered, or delivered on time (including at 6:00 AM Mountain Time or same-day on Pro).
4. No liability for lost bids. A missed, late, incomplete, or inaccurate alert is not a basis for any claim against us for a lost opportunity, lost bid, lost award, or related damages.

You are solely responsible for your bidding decisions and for meeting all government deadlines and requirements.

8. Acceptable use

You agree to use the Service only for lawful purposes related to monitoring public federal contract opportunities for your own business (or for a business you are authorized to support).

You may not:

• Resell, redistribute, scrape, or republish our alerts, summaries, or matching logic as a competing product or paid feed
• Share a single subscription login in a way that circumvents plan limits (except as allowed on your plan)
• Attempt to reverse-engineer, overload, or disrupt the Service
• Use the Service to send spam or harassing messages
• Misrepresent that Notice Nudge is a government service or that we speak for SAM.gov or GSA

We may suspend or terminate accounts that violate these rules.

9. Accounts and your filters

You are responsible for keeping your login credentials secure and for the accuracy of the filters you set (NAICS/trade codes, states, set-asides you qualify for, and contact email). Alerts go to the email address on your account. Updating that address is your responsibility.

10. Limitation of liability

To the fullest extent allowed by law:

• The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost business opportunities (including lost bids or awards), even if we were advised they were possible.
• Our total liability for any claim related to the Service is limited to the amount you paid us for the Service in the three (3) months before the claim (or, if you are still in a free trial and have paid nothing, $0).

Some states do not allow certain limitations; in those states, our liability is limited to the maximum extent permitted by law.

11. Changes to the Service or these Terms

We may update features, pricing, or these Terms. For material changes, we will give notice by email or a prominent site notice before they take effect. Continued use after the effective date means you accept the updated Terms. If you do not agree, cancel before the change takes effect.

12. Governing law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules. Courts in Arapahoe County, Colorado will have exclusive jurisdiction, except that we may seek injunctive relief in any venue if needed to protect the Service.

(Suggested default for Mike: Colorado / a Colorado county — confirm with counsel before publishing.)

13. Contact

Notice Nudge
Mike Redfield
Colorado, USA
Email: support@noticenudge.com

By using the Service, you acknowledge that you have read and agree to these Terms.